What is Carer Gateway?

Carer Gateway is a new national service funded by the Australian Government. Carer Gateway includes a website and phone service for carers to access practical information and support.

Who is Carer Gateway for?

If you help a family member or friend who has a disability, chronic illness, dementia, mental illness, an addiction or is frail aged, then Carer Gateway could help you.

Carers can be family members or friends, they can be parents, children, siblings, grandparents or neighbours. Some carers look after another person 24 hours a day and help with daily living activities, while other carers look after people who are fairly independent but need help with some everyday tasks.

How can Carer Gateway help me?

Carer Gateway provides a range of information that can help carers in their role, from practical advice and resources, to help finding support services including:

information on the types of care and stages of caring
advice on how to look after yourself while caring for someone
managing day to day care
legal and financial support considerations
what to do in an emergency or crisis situation
help on combining caring with work or study.
Carer Gateway website also has information for carers including young carers, older carers, working carers, Aboriginal and Torres Strait Islander carers and culturally and linguistically diverse carers. If you are looking for a particular service or would like to know what types of services you may be eligible for, Carer Gateway can help. You can call 1800 422 737 or use the find a service tool on the website. By answering a couple of questions, Carer Gateway will provide you information on services in your area, to suit your needs.

Aboriginal Services Directory

Find your way

Carer Gateway